Explore our health & wellness blog for insightful tips and advice. Discover the latest trends in health & wellness to enhance your lifestyle. Check back soon Once posts are published, you’ll see them here. Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement

Frequently Asked Questions Common Questions About EqualityMD Membership Questions Privacy Technical Questions Emergency Resources What is pre-insurance? EqualityMD's national pre-insurance virtual care/Rx benefit platform is a claim prevention tool that resolves healthcare upstream, so expensive downstream insurance is rarely needed. Pre-insurance addresses everyday health needs before they trigger insurance—no claims, deductibles, or copays—reducing overall plan spend by 20-30% while enhancing employee wellness and satisfaction. Because EqualityMD operates outside of America’s broken insurance-based health ecosystem, it enjoys the enviable freedom to craft bespoke per-employee-per-month (PEPM) contracts that fit any budget for any size business or organization nationwide. Pre-insurance does not replace insurance. It’s a cost-saving complement to any existing employer-sponsored insurance (ESI) plan. For any in-person care needs, employees and individuals can always rely on their existing insurance plan. Insurance is backup protection solving catastrophic risks. Pre-insurance is front-line care solving everyday health needs. Together, they form a complete care system. How does pre-insurance work? Pre-insurance eliminates all the greedy middlemen that are responsible for making healthcare so expensive. America's broken insurance-based health system relies on the following entities to function... the problem is that these entities artificially raise health costs to earn higher profits at the expense of employers and patients nationwide. 1) Health insurance companies They underwrite risk and set premiums. • They add $3,000–$4,500/employee/year in profit margin (5–7%) + overhead (10–12%) on top of medical claims. • They drive 6.5–11% annual premium hikes (Mercer 2025) through actuarial loading, marketing, and shareholder returns, inflating total employer-sponsored insurance (ESI) spend by 25–30% beyond pure care costs. 2) Third-Party Administrators They process claims and manage plan operations. • They charge $15–$25/claim + 17% of premiums. • This adds $2,000–$3,000/year/employee in admin fees (Mercer 2025). 3) Pharmacy Benefit Managers They negotiate drug prices but take rebates/spread pricing. • This adds $1,200–$1,800/year/employee in hidden costs (KFF 2024). 4) Insurance Brokers and Consultants They advise employers on plans, earning 3–6% commissions. • This adds $200–$400/employee in hidden costs (SHRM 2025). 5) Utilization Review Firms They pre-approve treatments, and often delay care. • This adds $100–$300/claim in overhead (Peterson-KFF 2025). 6) Medical Billing Companies They code and submit claims • They upcode and add errors, which costs $50–$150/claim in disputes (AMA 2025). 7) Re-Insurance Carriers They cover high-cost claims. • This adds 5–10% per claim, which are baked into premiums via higher costs (Aon 2025). 8) Legal and Compliance Vendors They handle ACA/ERISA filings. • This adds $300–$600/employee/year in hidden costs (Mercer 2025). 9) Data Analytics Firms They provide risk scoring. •They charge $100–$200/employee for reports (McKinsey 2025). With no third parties artificially inflating healthcare costs: 1) Our doctors make more money, 2) Our partners pay less, and 3) Our patients receive high quality care on their terms. Normally, doctors and digital healthcare companies are forced to work in a "managed care" model (meaning insurance companies are involved). Managed care models take control out of the hands of doctors and puts it in the hands of third party middlemen that don't actually treat patients. These third parties add overhead and unnecessary expenses to patients' bills and pay doctors less. By removing middlemen from the process, we're able to pass the savings along to our partners! Without greedy middlemen clogging up the healthcare system, our partners/patients pay less and our doctors are paid more! Also, our doctors are able to have organic relationships with patients because they don't have to worry about restrictions placed on them by third parties EqualityMD's pre-insurance virtual care solution delivers healthcare the way it should be: Patient-focussed, transparent, affordable, and accessible. How much does it cost to join EqualityMD? The cost of joining EqualityMD depends on your organization’s size and whether you choose to cover memberships for your team or offer our platform as an optional benefit. Companies that pay for memberships save the most on healthcare costs and see higher utilization for preventative care. Memberships include 36 virtual visits annually (12 each for primary care, mental health, and urgent care), AI coaches, wellness resources, and a FREE pharmacy savings benefit. With no premiums, deductibles, or hidden fees, our platform is affordable and commitment-free. Cancel anytime. Contact hello@equalitymd.com for more details. Why should you join EqualityMD if you already have telemedicine through insurance? Yes! EqualityMD offers a unique, hassle-free alternative to traditional telemedicine tied to insurance. While insurance-based telehealth often comes with copays and fees, our pre-insurance virtual care platform provides unrestricted access to care with no out-of-pocket costs. Take control of your health journey with patient-focused care available across all 50 states. Does EqualityMD accept insurance for its services? No, we don’t accept insurance. EqualityMD is designed to make healthcare accessible and affordable for everyone by eliminating the need for insurance. Enjoy high-quality care without the complexities of traditional insurance systems. Do EqualityMD's providers deliver inclusive care? Yes! Our network of 25,000+ providers have received evidence-based, cultural competency training materials to ensure they know how to create safe digital spaces for patients from all walks of life across all 50 states. At EqualityMD, your workforce can enjoy peace of mind knowing that whomever they pick to be their providers are ready to embrace their unique intersectional identities, meet them where they are, and deliver the inclusive care they deserve. How long are virtual visits? A mental health session is 50 minutes. Other telehealth companies cut corners by offering 20, 30, or 40-minute sessions. Not EqualityMD! We want to help your team achieve their health and wellness goals, so we make sure they get a FULL 50-minute therapy session EVERY TIME they book an appointment. A standard primary care visit can last anywhere from 10-20 minutes (depending on the patient's situation). A standard urgent care visit can last anywhere from 5-15 minutes (depending on the patient's situation). What are common reasons to use Primary Care virtual visits? EqualityMD virtual visits are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or go to the emergency room of a nearby hospital or medical clinic. EqualityMD Primary Care is commonly used to address the following issues: Abdominal pain Allergies Anxiety (mild cases) Arthritis Asthma (stable/non-emergency) Athlete’s foot Back pain Bee sting Birth control pills Bladder infections Bronchitis Cellulitis (skin infection) Cold Conjunctivitis Cough Cystitis Diarrhea Diabetes Dry scalp Dry skin (eczema) Erectile dysfunction (mild cases) Eye irritation Fever Genital lesions Gout Hay fever Headache Heartburn (Gastroesophageal Reflux Disease, "GERD") Influenza Lab interpretation Lice Menstrual symptoms Nasal congestion Nausea Nosebleed Painful urination Pharyngitis Pink eye Poison oak/ivy Preventative health lab test Rash Respiratory infection Rolled ankle Scabies Sinusitis Skin infection Sports injuries STD screening lab tests Thyroid disease (hypothyroidism) Travel medicine Upper respiratory infection Urinary tract infection Vaginal itching Yeast infections Always call 911 or your local emergency service immediately if you think you have an emergency. For example, if you experience any of the following medical issues, go immediately to an emergency room: Chest pain or pressure Convulsion or seizure Difficulty breathing Mental health or substance abuse urgency Moderate to severe burn Pain medication overdose or reaction (narcotics) Poisoning Serious head, neck, or back injury Serious limb impairment or broken bone Significant, uncontrolled bleeding Suicidal ideation Unconsciousness Any other critical or life-threatening situation What mental health challenges can we help you navigate? Our therapists and behavioral clinicians are here to support you through a variety of mental health challenges, including anxiety, stress, depression, low self-esteem, work or family-related issues, relationship concerns, identity-related struggles (e.g., LGBTQ+, racial minorities, veterans, neurodiversity, immigrants), trauma, and more. Most of our patients feel better after just three visits. When life feels overwhelming, lean on us for affirming care tailored to your needs. For immediate help during a crisis, please contact: • Call 988 for the Suicide & Crisis Lifeline (English & Spanish) • Call 1-800-273-8255 for the National Suicide Prevention Lifeline • Call 911 for emergencies. Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs

Review EqualityMD's Terms & Conditions outlining user rights, responsibilities, and service limitations. EqualityMD, Inc.: TERMS OF USE AGREEMENT 1. WELCOME Welcome to EqualityMD, Inc.’s (“equalityMD”) website. Please feel free to browse www.equalitymd.com (the “Website”) and learn. We recommend that you review this Terms of Use Agreement (the “Agreement”) carefully before using the Website. By visiting or using the Website in any way, or linking to the Website, you are entering into an agreement with equalityMD. At all times, you are bound by the then-current version of this Agreement and all applicable laws. EqualityMD highly recommends that you review this Agreement from time to time to ensure that you are familiar with the most recent version. 2. ENTIRE AGREEMENT This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and equalityMD relating to your use of the Website. If any portion of this Agreement is unlawful, invalid, or unenforceable, then such portion of this Agreement shall be deemed severed from the Agreement and shall not affect the validity or enforceability of the remainder of this Agreement. 3. WEBSITE CONTENT AND COPYRIGHT This Website and the computers (including the software and files) used to run and maintain it are the property of equalityMD. This Website, the computers hosting this Website, and content provided on this Website, including the text, graphics, audio and video, podcasts, and downloads, are the exclusive property of equalityMD or are licensed to equalityMD, and may not be accessed, copied, reproduced, modified, altered, publicly distributed, republished, uploaded, posted, transmitted, publicly performed or displayed, or otherwise used without written permission from equalityMD. EqualityMD or its licensors own all intellectual property rights, including copyrights, in such content. You have no right to use any content from the Website. This copyright notice applies to all proprietary material available on the Website: “Copyright © 2026 EqualityMD®️, Inc. All rights reserved.” You may, however, access this Website and view, display, download, store, and print the materials available on this Website, but only for your personal, non-commercial use. You may not remove any copyright notices or other notices of intellectual property rights from such content. Any unauthorized use of this Website will terminate the permission granted by these Terms of Use and may violate applicable laws, including copyright law, trademark laws, and commercial regulations and statutes. All violators will be pursued to the fullest extent of the law. 4. USER CONTENT Any content that you provide, upload, or otherwise make available on the Website (“User Content”) is and remains your sole property or the property of your licensors. 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JURISDICTION AND CHOICE OF LAW This Website is hosted on servers located in the Commonwealth of Virginia, United States of America. All disputes arising out of or relating to this Agreement or equalityMD's operation of this Website shall be resolved by binding arbitration in the City of Richmond in the Commonwealth of Virginia, United States of America, pursuant to the rules of the American Arbitration Association (“AAA”), by a single arbitrator. The parties shall select the arbitrator. If they are unable to agree on an arbitrator, the arbitrator shall be selected by the AAA. All such disputes shall be governed by the laws of Virginia and applicable federal laws, without giving effect to conflicts of laws principles. The Uniform Computer Information Transactions Act (“UCITA”), as enacted in the Commonwealth of Virginia or in any other Commonwealth or State of the United States, shall not apply to this Agreement. EqualityMD controls and operates the Website from the City of Richmond in the Commonwealth of Virginia, United States of America and makes no representation or warranty that the content of the Website is appropriate, lawful, or available for use in other geographic locations. If you use the Website from other locations, you are responsible for compliance with all applicable local laws. 14. NO WAIVER The failure of equalityMD to enforce any provision of this Agreement or to respond to a breach of this Agreement by you or other persons shall not in any way constitute a waiver of equalityMD's rights to enforce any provision of this Agreement against you or any other person at any time. 15. NOTICES equalityMD may give notices to users of the Website, at equalityMD's option, by posting a message on the Website, by e-mail, or by regular mail. Notices to equalityMD can be sent via e-mail to hello@equalitymd.com or by regular mail to: EqualityMD, Inc. Attn: Chief Technology Officer hello@equalitymd.com 16. PRIVACY POLICY Information about you is subject to the Privacy Policy of this Website. 17. VIOLATIONS Please report any violations of this Agreement to hello@equalitymd.com. Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement

Explore EqualityMD, Inc's Privacy Policy to understand how your health and wellness data is protected. Visit our Privacy Policy for details. EqualityMD, Inc: Privacy Policy EqualityMD, Inc. (“equalityMD”) is committed to protecting your privacy. Please read this Privacy Policy, as well as our Terms of Use Agreement, for more details about how we use information you submit to the equalityMD Website located at www.equalitymd.com (the “Website”). This Privacy Policy, together with the Terms of Use Agreement, constitutes the entire agreement between you and equalityMD relating to the Website. By your use of the Website, you consent to be governed by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE WEBSITE. EqualityMD may revise this Privacy Policy at any time. Any Privacy Policy revisions will be effective upon posting to the Website. You should review this Privacy Policy, each time you visit the Website to inform yourself of any revisions. Your continued use of the Website will constitute your acceptance of the Privacy Policy as revised. If you have any questions about this Privacy Policy, please contact hello@equalitymd.com . Personally Identifiable Information You may visit the Website without disclosing any information about yourself. Registration is not required to browse or view the site. However, to utilize Website applications online, and possibly to conduct other activities on the Website (“Services”), you may be required to register and provide accurate information about yourself to the Website. The Services may not work properly without accurate information. When using the Services, we may ask you to provide all or some of the following information: your name, your address, your email address, your telephone number, and personal medical and health information (“Personal Information”). It is equalityMD's intent to guard any Personal Information that you provide via the Website from unauthorized disclosure by reasonable technological measures. Information provided to equalityMD is not, however, protected by encryption technology, and we cannot ensure that all of your Personal Information will never be disclosed in unintended ways. We do not give or sell Personal Information about our registered users to any third party, except as required by law or as necessary to provide services to our customers. If you have any questions about your Personal Information, please contact hello@equalitymd.com . Non-Personally Identifiable and Aggregated Information: When visiting the Website or using the Services, and to evaluate the Website and ensure that we are providing content and Services of interest to you, we may collect and aggregate non-personally identifiable information (“Non-Personal Information”). Non-Personal Information includes any information from which your identity is not readily ascertainable, and may include statistical information regarding how you use the Website, the numeric address assigned to the computer you are using (your “IP address”), browser, operating system, pages or content you access while visiting the Website and the date and time of such access. The aggregated information we collect will not identify you personally, but we may share this aggregated, statistical information with third parties. Cookies From time to time equalityMD may place a cookie on your computer. A “cookie” is a small line of code that is stored in your browser when you visit a cookie-enabled website. A cookie allows us to track and keep records of user activity. Most browsers are initially set to accept cookies. If you set your browser to reject cookies, some parts of the Website may not function properly. Moreover, to use the Services, your browser must accept cookies. In some cases, we may also track or collect information about your use of the Website by small, 1-pixel gifs (Web bugs), your IP address, or by the URLs that you come from or leave to. These methods allow us to analyze trends across the Website, to resolve server problems, and to administer the Website. We use this information for internal analysis and do not associate this information with any other Personal Information that you may have provided us. Google Analytics Google Analytics is a web analysis service provided by Google that utilizes cookies to monitor website traffic. We use Google Analytics to collect, track and examine data about the Website. We may run reports based on the data we collect, and we may share the data with other Google services. Google may use the data to personalize and customize the advertisements that are served to you from its advertising network. The Site does not respond to “Do Not Track Signals” from your browser. Disclosure for Lawful Purposes equalityMD reserves the right to access and disclose Personal Information, Non-Personal Information or Aggregated Information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. equalityMD may attempt to obtain the prior consent of the individual before disclosing Personal Information, but it has no obligation to do so. Links to Third-Party Sites A small number of equalityMD Website pages contain links that may take you outside of our Website to other Internet locations, such as third-party websites. EqualityMD's Website application submission capability may be outsourced to a third party. You should be aware that such third parties may collect data from or about you, which is beyond equalityMD's control. EqualityMD is not responsible for any use or misuse of personal information by such third parties. We recommend that you view the privacy policy posted on each website that you use to confirm that the site’s policies are acceptable to you. Notification of Changes EqualityMD reserves the right to modify this Privacy Policy at any time. Please review this Privacy Policy from time to time to ensure your familiarity with its terms. If you have any questions about this Privacy Policy, please contact hello@equalitymd.com . Parties with Whom We Share Your Information EqualityMD may share certain information to service providers we use to support our business. All of our service providers are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. EqualityMD may also share or transfer Personal Information you provide to us or that we collect with other entities that equalityMD may acquire, or with entities that may acquire equalityMD, or with entities with which equalityMD merges or partners. Retention of Your Communications to equalityMD EqualityMD may retain your questions and feedback in order to improve our Services. Accordingly, do not send equalityMD any information, ideas, suggestions, proposals or comments that you consider confidential or that you wish to be treated as confidential. Retention of Your Personal Information We will retain your Personal Information as long as you remain registered with the Website, and as necessary to provide you with the Services or as otherwise set forth in this Privacy Policy. We will also retain and use your Personal Information as necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with equalityMD's legal obligations, resolve disputes, enforce our agreements and protect equalityMD's legal rights. equalityMD also collects and maintains aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of equalityMD, improve our Services or comply with legal obligations. Your Rights You have the right to be informed of the Personal Information processed by equalityMD, and a right to the rectification, correction, erasure, and restriction of processing of your Personal Information. You also have the right to request from equalityMD a structured, common, and machine-readable format of the Personal Information you provided to equalityMD. EqualityMD can only adhere to your request if you provide us Personal Information or data that enables us to confirm your identity and that you have used the Website or Services. To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of personal data you may contact equalityMD at hello@equalitymd.com . In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction. Security EqualityMD will undertake reasonable steps to protect all information, including Personal Information, from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. However, because no security measures are perfect or impenetrable, we cannot guarantee the security of information you submit to us. Children’s Privacy The Website is not intended for children under eighteen (18) years of age, and equalityMD does not knowingly collect personal information from children under eighteen (18) years of age. If equalityMD learns we have collected or received personal information from a child under eighteen (18) years of age, without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under eighteen (18) years of age, please contact us. International Users EqualityMD is based in the United States and the Website and Services are intended for users in the United States. If you are accessing the Website or using the Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States law, your continued use of the Website or Services are governed by United States law and these terms. Moreover, your continued use of the Website and Services indicate your consent to transfer your personal information to the United States. California Privacy Rights (For California Residents Only) Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers' Personal Information with third parties. These businesses are required to accept requests for disclosures of these policies from customers but are only required to honor one request per calendar year. Businesses have thirty (30) days to respond to each inquiry to the designated address. Each inquiring customer will receive an explanation of the categories of customer information shared and the names and addresses of any third-party businesses. In limited circumstances, customers' failure to submit requests in the manner specified will not require a response from the business. If you are a California resident, you may request such information from us by sending a letter to the address listed below. In your letter, please provide your name, address and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that equalityMD provide its third party information sharing disclosures required by Section 1798.83 of the California Civil Code.” California Privacy Rights – California Consumer Protection Act (“CCPA”) We abide by California law where applicable for any California residents using the Website. Under the CCPA, you may make certain requests about your Personal Information, including to request access to and/or revision of certain Personal Information by contacting us as described below. If you wish to limit the emails you receive from us, you may let us know by contacting us as described below. EqualityMD is not currently a business that falls under the CCPA. Accordingly, equalityMD need not currently comply with CCPA. However, equalityMD is informing you of your general rights under that law should an occasion occur when equalityMD must comply with CCPA. California consumers have the right to: 1. Request disclosure of the categories and specific pieces of Personal Information that a business has collected about you. 2. Request disclosure of the categories of third-party sources, if any, from which a business has collected Personal Information about you. 3. Disclosure of the business or commercial purpose(s) for which your Personal Information has been collected. 4. Receive a list of the categories of third parties with whom a business has shared your Personal Information. 5. Request that a business delete any Personal Information that it has collected from you (subject to exceptions). 6. Not be discriminated against by a business (e.g. charged different rates, provided different levels of service, denied goods or services, or suggested any of the preceding) for exercising any of the individual rights granted above. 7. Designate an authorized agent to exercise any of the individual rights granted above, on your behalf. 8. Opt-out of the sale of Personal Information, if applicable. To exercise any of your rights as a California consumer, you may reach out to equalityMD at hello@equalitymd.com . If required, and before complying with your request, equalityMD will need to verify that it is you that is making the request. To accomplish this, you (or your authorized agent) may be requested to (1) confirm specific pieces of Personal Information that equalityMD already knows about you, or (2) provide equalityMD with appropriate identification depending on the sensitivity of the information requested. California consumers are limited to two requests for Personal Information per twelve-month period. Contact Information If You have any questions regarding the information we collect or how we treat the information we collect pursuant to this Privacy Policy, or you wish to exercise your rights under this Privacy Policy, we encourage you to contact us at hello@equalitymd.com . Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement

Discover the benefits of Primary Care with EqualityMD. Enjoy 12 free virtual Primary Care visits a year. Schedule easily and save today! We make sure your workforce has access to exceptional primary care wherever they are. Primary Care Our national network of primary care doctors provide wellness screenings, offer routine maintenance and preventative care, help patients manage chronic conditions on their terms, and deliver expert guidance and personalized care for each individual's unique health and wellness needs. Get started today! What We Care For Schedule visits with board-certified doctors for preventive wellness screenings, as well as routine care for non-urgent medical concerns and ongoing care for chronic conditions. Our national network of doctors have an average of 17 years of experience and provide reliable care for more than 80 common, non-emergency conditions including: Arthritis Allergic conditions Blood pressure Diabetes Conjunctivitis GI tract issues Hair loss High cholesterol Hypertension Obesity and weight management Rashes Respiratory conditions Neck & Back Pain Lyme Disease Sexual Health (including PrEP) See complete list What Does Primary Care Cost? Our members enjoy the flexibility of being able to see our primary care doctors 12 times per year for FREE from anywhere in America without ever worrying about insurance premiums, deductibles, co-pays, out-of-pocket expenses, or unjustly denied claims. Members save an average of $170 per visit when they use Equality MD instead of using insurance. Save your employees money and give them peace of mind by making our pre-insurance platform one of your employee benefits. Login to your portal Get started today! How much money can your employees save with Equality MD ? Primary Care $170 - $600 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $25 - $75 per visit After meeting ESI deductible Hidden Insurance Costs Equality MD $0 per visit Mental Health Primary Care Urgent Care Our members never pay anything for virtual healthcare visits Start Saving Today! FAST Avialability | Nationwide Coverage | No Pay-Per-Visit | No Co-Pays | No Out-of-Pocket Expenses | No Premiums | No Deductibles | No Co-Insurance | No Surprise Medical Bills | True Healthcare Freedom | Continuity of Care | Transparent Pricing | Member Benefit Members enjoy 12 virtual primary care visits per year for FREE National provider network trained to deliver the inclusive care you deserve Schedule appointments at your convenience Appointments are available Monday-Friday, 9AM-5PM EST Some doctors are available for same-day visits In-person care referrals when needed If your doctor orders lab work, orders will be sent to the nearest Quest, LabCorp, or other facility of your choosing All appointments are confidential & protected More FREE benefits are available after joining! *Throughout the year, you'll be notified of how many appointments you have remaining. Get started today! When to use Primary Care You don't have a primary care doctor, but you want one You're employer assigned you a random primary care doctor, but you don't feel comfortable seeing them You want a doctor who understands your needs You want a fast way to connect with doctors you hand-pick You want personalized care from the comfort of home You can't get an in-person visit for weeks (or months) You need care when your regular doctor isn’t available, or you can’t get an appointment that works for you You have insurance but don't want to spend lots of money on a primary care co-pay... especially if you haven't met your deductible or go out-of-network! Get started today! Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs

Meet EqualityMD: Your partner in affirming & accessible LGBTQ+ healthcare. Learn our story & mission. The Future of Healthcare is Pre-Insurance Elevate your Benefit Program Today Our cost-saving, pre-insurance solution for employers reduces health costs and increases access to care while avoiding the insurance headache Powering Better Work through Smarter Healthcare Virtual Care for your Company without the Insurance Headache Many insurance companies include telehealth as a way to make their costly plans seem more accessible. Unfortunately, most providers continue to charge doctor copays in addition to insurance premiums, and their telehealth technology partners charge extra fees to patients to recoup their costs. Our comprehensive pre-insurance platform functions without insurance , ensuring your employees enjoy unfettered access to care on their terms and never pay any out-of-pocket health costs. Join the pre-insurance revolution! 98% Member Satisfaction Our members enjoy an unparalleled level of trust that's rarely experienced with traditional, insurance-based healthcare systems 100% of Active Members Save Valuable Time and Money Members quickly realize our incredible value and begin utilizing our platform instead of relying on their expensive insurance plans 25,000+ Providers Nationwide Our national network of independent providers deliver personalized, patient-centric care throughout all 50 states AI-Powered Resources Help Members Thrive We integrate AI and mental health best practices into daily life, making self-care accessible, personalized, and stigma-free Pre-Insurance is Your Future of Work Solution Our pre-insurance platform is a powerful, tech-enabled future of work solution that helps employers attract and retain savvy talent seeking affordable, accessible, and flexible health benefits. Our turnkey solution integrates seamlessly with HR workflows, resulting in significant cost savings for our clients and helping them retain their valuable workforces. Pre-insurance is an inexpensive benefit for your entire workforce, including uninsured workers and those that don't qualify for traditional ESI plans Employees never have any out-of-pocket costs Employers that offer our pre-insurance platform as a employer-paid benefit enjoy maximum engagement, savings, and ROI Pre-insurance can also be a voluntary benefit We can scale from a few employees to thousands nationwide Learn more What We Stand For Values That Guide Every Decision Freedom We ensure your company has the freedom to offer compelling health and wellness benefits that don't impact your ESI plan Integrity We provide transparent pricing for your company and comprehensive care for your workforce, all without insurance Empowerment We empower your HR and benefits teams with resources to make informed health decisions for diverse workforces Community Our pre-insurance solution unites pragmatic business leaders who want to cut health costs without sacrificing quality care Your Pre-Insurance Partner in Health & Wellness Caring for your workforce is good for business. We proudly serve employers of all sizes across all industries. Together, we’ll create a comprehensive care plan that proactively prevents illness and injury, while promoting healthier choices and frequent engagement with our platform. Learn more Success Stories See How Our Members Are Experiencing a New Kind of Care Our members are delighted to share how EqualityMD has impacted their lives in ways they never thought possible. Get started today! I’ve never liked seeing the in-network doctors my employer assigned me. With EqualityMD, I pick the providers I want to see and they respect me for who I am. Martha T. I’m a small business owner and can't afford to offer insurance to my team. I’m glad EqualityMD doesn’t take insurance so I can offer healthcare to my colleagues! Scott G. I have decent insurance and use it for in-person care. For everything else I use EqualityMD to save money & get care on my terms without the insurance headache. Kim P. Empower your workforce to reclaim both agency and ownership of their unique health and wellness journeys with pre-insurance. Get Started Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs

Discover answers in our Help Center for all your telehealth platform FAQs. Visit our Help Center to enhance your health & wellness journey. Frequently asked questions Common Questions About EqualityMD Membership Questions Privacy Technical Questions Emergency Resources What is pre-insurance? EqualityMD's national pre-insurance virtual care/Rx benefit platform is a claim prevention tool that resolves healthcare upstream, so expensive downstream insurance is rarely needed. Pre-insurance addresses everyday health needs before they trigger insurance—no claims, deductibles, or copays—reducing overall plan spend by 20-30% while enhancing employee wellness and satisfaction. Because EqualityMD operates outside of America’s broken insurance-based health ecosystem, it enjoys the enviable freedom to craft bespoke per-employee-per-month (PEPM) contracts that fit any budget for any size business or organization nationwide. Pre-insurance does not replace insurance. It’s a cost-saving complement to any existing employer-sponsored insurance (ESI) plan. For any in-person care needs, employees and individuals can always rely on their existing insurance plan. Insurance is backup protection solving catastrophic risks. Pre-insurance is front-line care solving everyday health needs. Together, they form a complete care system. How does pre-insurance work? Pre-insurance eliminates all the greedy middlemen that are responsible for making healthcare so expensive. America's broken insurance-based health system relies on the following entities to function... the problem is that these entities artificially raise health costs to earn higher profits at the expense of employers and patients nationwide. 1) Health insurance companies They underwrite risk and set premiums. • They add $3,000–$4,500/employee/year in profit margin (5–7%) + overhead (10–12%) on top of medical claims. • They drive 6.5–11% annual premium hikes (Mercer 2025) through actuarial loading, marketing, and shareholder returns, inflating total employer-sponsored insurance (ESI) spend by 25–30% beyond pure care costs. 2) Third-Party Administrators They process claims and manage plan operations. • They charge $15–$25/claim + 17% of premiums. • This adds $2,000–$3,000/year/employee in admin fees (Mercer 2025). 3) Pharmacy Benefit Managers They negotiate drug prices but take rebates/spread pricing. • This adds $1,200–$1,800/year/employee in hidden costs (KFF 2024). 4) Insurance Brokers and Consultants They advise employers on plans, earning 3–6% commissions. • This adds $200–$400/employee in hidden costs (SHRM 2025). 5) Utilization Review Firms They pre-approve treatments, and often delay care. • This adds $100–$300/claim in overhead (Peterson-KFF 2025). 6) Medical Billing Companies They code and submit claims • They upcode and add errors, which costs $50–$150/claim in disputes (AMA 2025). 7) Re-Insurance Carriers They cover high-cost claims. • This adds 5–10% per claim, which are baked into premiums via higher costs (Aon 2025). 8) Legal and Compliance Vendors They handle ACA/ERISA filings. • This adds $300–$600/employee/year in hidden costs (Mercer 2025). 9) Data Analytics Firms They provide risk scoring. •They charge $100–$200/employee for reports (McKinsey 2025). With no third parties artificially inflating healthcare costs: 1) Our doctors make more money, 2) Our partners pay less, and 3) Our patients receive high quality care on their terms. Normally, doctors and digital healthcare companies are forced to work in a "managed care" model (meaning insurance companies are involved). Managed care models take control out of the hands of doctors and puts it in the hands of third party middlemen that don't actually treat patients. These third parties add overhead and unnecessary expenses to patients' bills and pay doctors less. By removing middlemen from the process, we're able to pass the savings along to our partners! Without greedy middlemen clogging up the healthcare system, our partners/patients pay less and our doctors are paid more! Also, our doctors are able to have organic relationships with patients because they don't have to worry about restrictions placed on them by third parties EqualityMD's pre-insurance virtual care solution delivers healthcare the way it should be: Patient-focussed, transparent, affordable, and accessible. How much does it cost to join EqualityMD? The cost of joining EqualityMD depends on your organization’s size and whether you choose to cover memberships for your team or offer our platform as an optional benefit. Companies that pay for memberships save the most on healthcare costs and see higher utilization for preventative care. Memberships include 36 virtual visits annually (12 each for primary care, mental health, and urgent care), AI coaches, wellness resources, and a FREE pharmacy savings benefit. With no premiums, deductibles, or hidden fees, our platform is affordable and commitment-free. Cancel anytime. Contact hello@equalitymd.com for more details. Why should you join EqualityMD if you already have telemedicine through insurance? Yes! EqualityMD offers a unique, hassle-free alternative to traditional telemedicine tied to insurance. While insurance-based telehealth often comes with copays and fees, our pre-insurance virtual care platform provides unrestricted access to care with no out-of-pocket costs. Take control of your health journey with patient-focused care available across all 50 states. Does EqualityMD accept insurance for its services? No, we don’t accept insurance. EqualityMD is designed to make healthcare accessible and affordable for everyone by eliminating the need for insurance. Enjoy high-quality care without the complexities of traditional insurance systems. Do EqualityMD's providers deliver inclusive care? Yes! Our network of 25,000+ providers have received evidence-based, cultural competency training materials to ensure they know how to create safe digital spaces for patients from all walks of life across all 50 states. At EqualityMD, your workforce can enjoy peace of mind knowing that whomever they pick to be their providers are ready to embrace their unique intersectional identities, meet them where they are, and deliver the inclusive care they deserve. How long are virtual visits? A mental health session is 50 minutes. Other telehealth companies cut corners by offering 20, 30, or 40-minute sessions. Not EqualityMD! We want to help your team achieve their health and wellness goals, so we make sure they get a FULL 50-minute therapy session EVERY TIME they book an appointment. A standard primary care visit can last anywhere from 10-20 minutes (depending on the patient's situation). A standard urgent care visit can last anywhere from 5-15 minutes (depending on the patient's situation). What are common reasons to use Primary Care virtual visits? EqualityMD virtual visits are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or go to the emergency room of a nearby hospital or medical clinic. EqualityMD Primary Care is commonly used to address the following issues: Abdominal pain Allergies Anxiety (mild cases) Arthritis Asthma (stable/non-emergency) Athlete’s foot Back pain Bee sting Birth control pills Bladder infections Bronchitis Cellulitis (skin infection) Cold Conjunctivitis Cough Cystitis Diarrhea Diabetes Dry scalp Dry skin (eczema) Erectile dysfunction (mild cases) Eye irritation Fever Genital lesions Gout Hay fever Headache Heartburn (Gastroesophageal Reflux Disease, "GERD") Influenza Lab interpretation Lice Menstrual symptoms Nasal congestion Nausea Nosebleed Painful urination Pharyngitis Pink eye Poison oak/ivy Preventative health lab test Rash Respiratory infection Rolled ankle Scabies Sinusitis Skin infection Sports injuries STD screening lab tests Thyroid disease (hypothyroidism) Travel medicine Upper respiratory infection Urinary tract infection Vaginal itching Yeast infections Always call 911 or your local emergency service immediately if you think you have an emergency. For example, if you experience any of the following medical issues, go immediately to an emergency room: Chest pain or pressure Convulsion or seizure Difficulty breathing Mental health or substance abuse urgency Moderate to severe burn Pain medication overdose or reaction (narcotics) Poisoning Serious head, neck, or back injury Serious limb impairment or broken bone Significant, uncontrolled bleeding Suicidal ideation Unconsciousness Any other critical or life-threatening situation What mental health challenges can we help you navigate? Our therapists and behavioral clinicians are here to support you through a variety of mental health challenges, including anxiety, stress, depression, low self-esteem, work or family-related issues, relationship concerns, identity-related struggles (e.g., LGBTQ+, racial minorities, veterans, neurodiversity, immigrants), trauma, and more. Most of our patients feel better after just three visits. When life feels overwhelming, lean on us for affirming care tailored to your needs. For immediate help during a crisis, please contact: • Call 988 for the Suicide & Crisis Lifeline (English & Spanish) • Call 1-800-273-8255 for the National Suicide Prevention Lifeline • Call 911 for emergencies. Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement

Join the insurance-free telehealth revolution! Save money & enjoy culturally competent care with EqualityMD. Join the Pre-Insurance Healthcare Revolution! Doctor visits for $0 – whether you have insurance or not. No insurance? You now have real healthcare. Have insurance? Never pay another deductible or copay again. Virtual therapy, primary care, and urgent care — every visit $0. 25,000+ providers. All 50 states. 24/7/365. Everyone's welcome. Hidden Costs of Health Insurance Learn More Outsmarting Healthcare with Pre-Insurance™️ Login to Your Patient Portal Manage Your Subscription The Problem We Solve America's Insurance-Based Healthcare System is Broken If you don't have insurance → You’re one illness away from disaster If you have insurance → You still can’t afford to use it Millions of insured Americans skip getting healthcare every year because it's too expensive... $5,000–$10,000 deductibles.... $200+ copays.... Surprise bills... Rejected insurance claims... That ends TODAY . THE FUTURE OF HEALTHCARE IS PRE-INSURANCE Real Healthcare for $0 Per Visit Built for the Uninsured... Loved by Everyone If you have no insurance, pre-insurance is your safety net: Real doctors, real therapy, real urgent care — every visit $0. No bills that destroy your life. If you have insurance, our pre-insurance platform is your "cheat code" for accessing healthcare on YOUR terms. Use Equality MD BEFORE using your insurance plan and you’ll: Never pay another deductible Never pay another copay Never fight another unjustly denied insurance claim Whether you have health insurance or not, you pay exactly $0 every time you get care with EqualityMD. No out-of-pocket costs — ever No dealing with greedy insurance companies — ever No hiding who you are — ever We built this because 30+ million Americans have zero healthcare coverage and nowhere to turn. Now millions more with “insurance” are joining because $0 per visit beats any high-deductible plan every single time. Insurance companies don't care about you... but we do. No insurance? Welcome home. Have insurance? Welcome to never paying for doctor visits again. INDEPENDENT PROVIDERS Our Doctors Answer to You, Not the System Our national network of independent providers work directly for YOU . Because we operate outside of America's broken insurance-based health system: We're immune from insurance companies' complex, volatile, and exorbitant healthcare plans Insurance companies can't dictate how our doctors practice medicine Our national network of 25,000+ independent providers deliver patient-centric care tailored to your specific needs Whether addressing a late-night concern or a weekend illness, our doctors can diagnose symptoms and assist with treatments, all from the comfort of your home Learn more Pre-Insurance is YOUR Healthcare Solution Our clinicians have received special training to ensure they deliver whole-person care that makes you feel seen, heard, and valued as the exceptional person you are. In our secure Patient Portal you can : Schedule and have virtual health visits Manage your medications Enjoy our AI coaches, group classes, wellness resources & more! Your health should never take a backseat to third-party interests. At Equality MD , we put YOU in the driver's seat. Start saving today! pre-insurance is inherently inclusive Personalized Care for Your Diverse Health Needs We connect you with experienced providers who deliver personalized care and are committed to helping you achieve your individual health and wellness goals. Get started today! Mental Health Sometimes, you need advice. Other times, you need someone to listen. With coaching for specific challenges and counselors for deeper concerns, you have access to the right support, whatever you're going through. Primary Care Experience care on YOUR terms. See the same provider for continuity of care, or see different providers based on your needs and preferences. You can schedule visits within 1–3 days to access rapid care. Urgent Care When you need care NOW, our urgent care doctors help you avoid costly ER and urgent care visits. You'll get medical advice, treatment options and relief in minutes—not hours—whether you're at home, work, school, or traveling. meaningful mental health support Mental Health 12 Therapy Sessions Every Year – $0 Each No insurance? You finally have real mental health care that won’t bankrupt you. Have insurance? Skip the $150–$500 copays forever. With your membership you can : Access 24/7 crisis and support help Schedule same-day appointments Hand-pick your therapist or counselor Stick with one you love or switch anytime – no paperwork, no hassle Enjoy built-in follow-ups that keep you moving forward This is the mental health care millions of uninsured Americans have never had. This is the mental health care everyone else wishes their expensive insurance plan actually delivered. More FREE benefits available after joining! Reclaim your mental health journey exceptional primary care Primary Care 12 Primary Care Visits Every Year - $0 Each With your membership you can : Schedule appointments with providers you hand-pick based on your personal needs See the same provider each time to enjoy continuity of care, or change providers anytime Stay on track with regular follow-ups Primary care doctors are available Monday - Friday from 9AM - 5PM EST. Some providers are available for same-day visits. We give you the tools to define your own personalized health and wellness journey. More FREE benefits available after joining! Reclaim your primary care journey Emergencies are inconvenient... Getting help shouldn't be Urgent Care 12 Urgent Care Visits Every Year – $0 Each With your membership you can : Access care 24/7/365 Have rapid, same-day appointments 94% of visits occur in less than 20 minutes Schedule appointments at your convenience or see a provider immediately This is a great resource for folks at home, work, school, or traveling anywhere in America. In-person care referrals are provided as needed. More FREE benefits available after joining! Reclaim your urgent care journey How much money can I save with Equality MD ? Mental Health x12 $1,800 – $6,000+ No Insurance $1,800 – $3,600+ High-Deductible Plans (most never hit their deductible) Plus premiums, plus co-pays Hidden Insurance Costs Primary Care x12 $2,040 – $7,200+ No Insurance $2,040 – $4,200+ High-Deductible Plans (most never hit their deductible) Plus premiums, plus co-pays Hidden Insurance Costs Urgent Care x12 $2,160 – $9,600+ No Insurance $2,160 – $6,000+ High-Deductible Plans (most never hit their deductible) Plus premiums, plus co-pays Hidden Insurance Costs Equality MD x36 $0 per visit Mental Health x 12 Primary Care x 12 Urgent Care x 12 Members never pay anything for virtual healthcare visits Start Saving Today! Pre-insurance complements your insurance plan We don’t touch your insurance. We just make it irrelevant for everyday care. Learn More STOP PAYING OBSCENE HEALTHCARE COSTS No insurance? EqualityMD is your new healthcare plan: Real doctors, real therapy, real urgent care — every visit $0. Have insurance? Use our pre-insurance platform first and you’ll never pay another deductible, copay, or surprise bill again. Either way, you permanently avoid : Deductibles Copays & co-insurance Sky-high prescription markups “In-network only” nonsense Out-of-network penalties Claim denials and endless appeals Missing work for appointments All the stress Need a surgery, X-ray, or anything that requires in-person care? Use your existing insurance. For everything else, save money and enjoy peace of mind with EqualityMD's pre-insurance platform. Our independent clinicians can resolve ~80% of all physical & mental health issues without the insurance headache. Success Stories We Create the Healthcare Experience You Deserve Our members are delighted to share how our pre-insurance platform has changed their lives. Learn More After years of searching for a great in-network therapist, I’d given up hope. With EqualityMD, I finally found a therapist who gets me and my sessions are FREE! Frankie B. I'd rather see EqualityMD’s doctors than my employer’s in-network providers. I LOVE that I never have co-pays or have to deal with annoying insurance claims! Perry N. I fell during a business trip. My EqualityMD urgent care doctor quickly diagnosed me and helped me get back to work with ZERO out-of-pocket costs! Jamie L. Frequently asked questions Common Questions About EqualityMD Membership Questions Privacy Technical Questions Emergency Resources What is pre-insurance? EqualityMD's national pre-insurance virtual care/Rx benefit platform is a claim prevention tool that resolves healthcare upstream, so expensive downstream insurance is rarely needed. Pre-insurance addresses everyday health needs before they trigger insurance—no claims, deductibles, or copays—reducing overall plan spend by 20-30% while enhancing employee wellness and satisfaction. Because EqualityMD operates outside of America’s broken insurance-based health ecosystem, it enjoys the enviable freedom to craft bespoke per-employee-per-month (PEPM) contracts that fit any budget for any size business or organization nationwide. Pre-insurance does not replace insurance. It’s a cost-saving complement to any existing employer-sponsored insurance (ESI) plan. For any in-person care needs, employees and individuals can always rely on their existing insurance plan. Insurance is backup protection solving catastrophic risks. Pre-insurance is front-line care solving everyday health needs. Together, they form a complete care system. How does pre-insurance work? Pre-insurance eliminates all the greedy middlemen that are responsible for making healthcare so expensive. America's broken insurance-based health system relies on the following entities to function... the problem is that these entities artificially raise health costs to earn higher profits at the expense of employers and patients nationwide. 1) Health insurance companies They underwrite risk and set premiums. • They add $3,000–$4,500/employee/year in profit margin (5–7%) + overhead (10–12%) on top of medical claims. • They drive 6.5–11% annual premium hikes (Mercer 2025) through actuarial loading, marketing, and shareholder returns, inflating total employer-sponsored insurance (ESI) spend by 25–30% beyond pure care costs. 2) Third-Party Administrators They process claims and manage plan operations. • They charge $15–$25/claim + 17% of premiums. • This adds $2,000–$3,000/year/employee in admin fees (Mercer 2025). 3) Pharmacy Benefit Managers They negotiate drug prices but take rebates/spread pricing. • This adds $1,200–$1,800/year/employee in hidden costs (KFF 2024). 4) Insurance Brokers and Consultants They advise employers on plans, earning 3–6% commissions. • This adds $200–$400/employee in hidden costs (SHRM 2025). 5) Utilization Review Firms They pre-approve treatments, and often delay care. • This adds $100–$300/claim in overhead (Peterson-KFF 2025). 6) Medical Billing Companies They code and submit claims • They upcode and add errors, which costs $50–$150/claim in disputes (AMA 2025). 7) Re-Insurance Carriers They cover high-cost claims. • This adds 5–10% per claim, which are baked into premiums via higher costs (Aon 2025). 8) Legal and Compliance Vendors They handle ACA/ERISA filings. • This adds $300–$600/employee/year in hidden costs (Mercer 2025). 9) Data Analytics Firms They provide risk scoring. •They charge $100–$200/employee for reports (McKinsey 2025). With no third parties artificially inflating healthcare costs: 1) Our doctors make more money, 2) Our partners pay less, and 3) Our patients receive high quality care on their terms. Normally, doctors and digital healthcare companies are forced to work in a "managed care" model (meaning insurance companies are involved). Managed care models take control out of the hands of doctors and puts it in the hands of third party middlemen that don't actually treat patients. These third parties add overhead and unnecessary expenses to patients' bills and pay doctors less. By removing middlemen from the process, we're able to pass the savings along to our partners! Without greedy middlemen clogging up the healthcare system, our partners/patients pay less and our doctors are paid more! Also, our doctors are able to have organic relationships with patients because they don't have to worry about restrictions placed on them by third parties EqualityMD's pre-insurance virtual care solution delivers healthcare the way it should be: Patient-focussed, transparent, affordable, and accessible. How much does it cost to join EqualityMD? The cost of joining EqualityMD depends on your organization’s size and whether you choose to cover memberships for your team or offer our platform as an optional benefit. Companies that pay for memberships save the most on healthcare costs and see higher utilization for preventative care. Memberships include 36 virtual visits annually (12 each for primary care, mental health, and urgent care), AI coaches, wellness resources, and a FREE pharmacy savings benefit. With no premiums, deductibles, or hidden fees, our platform is affordable and commitment-free. Cancel anytime. Contact hello@equalitymd.com for more details. Why should you join EqualityMD if you already have telemedicine through insurance? Yes! EqualityMD offers a unique, hassle-free alternative to traditional telemedicine tied to insurance. While insurance-based telehealth often comes with copays and fees, our pre-insurance virtual care platform provides unrestricted access to care with no out-of-pocket costs. Take control of your health journey with patient-focused care available across all 50 states. Does EqualityMD accept insurance for its services? No, we don’t accept insurance. EqualityMD is designed to make healthcare accessible and affordable for everyone by eliminating the need for insurance. Enjoy high-quality care without the complexities of traditional insurance systems. Do EqualityMD's providers deliver inclusive care? Yes! Our network of 25,000+ providers have received evidence-based, cultural competency training materials to ensure they know how to create safe digital spaces for patients from all walks of life across all 50 states. At EqualityMD, your workforce can enjoy peace of mind knowing that whomever they pick to be their providers are ready to embrace their unique intersectional identities, meet them where they are, and deliver the inclusive care they deserve. How long are virtual visits? A mental health session is 50 minutes. Other telehealth companies cut corners by offering 20, 30, or 40-minute sessions. Not EqualityMD! We want to help your team achieve their health and wellness goals, so we make sure they get a FULL 50-minute therapy session EVERY TIME they book an appointment. A standard primary care visit can last anywhere from 10-20 minutes (depending on the patient's situation). A standard urgent care visit can last anywhere from 5-15 minutes (depending on the patient's situation). What are common reasons to use Primary Care virtual visits? EqualityMD virtual visits are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or go to the emergency room of a nearby hospital or medical clinic. EqualityMD Primary Care is commonly used to address the following issues: Abdominal pain Allergies Anxiety (mild cases) Arthritis Asthma (stable/non-emergency) Athlete’s foot Back pain Bee sting Birth control pills Bladder infections Bronchitis Cellulitis (skin infection) Cold Conjunctivitis Cough Cystitis Diarrhea Diabetes Dry scalp Dry skin (eczema) Erectile dysfunction (mild cases) Eye irritation Fever Genital lesions Gout Hay fever Headache Heartburn (Gastroesophageal Reflux Disease, "GERD") Influenza Lab interpretation Lice Menstrual symptoms Nasal congestion Nausea Nosebleed Painful urination Pharyngitis Pink eye Poison oak/ivy Preventative health lab test Rash Respiratory infection Rolled ankle Scabies Sinusitis Skin infection Sports injuries STD screening lab tests Thyroid disease (hypothyroidism) Travel medicine Upper respiratory infection Urinary tract infection Vaginal itching Yeast infections Always call 911 or your local emergency service immediately if you think you have an emergency. For example, if you experience any of the following medical issues, go immediately to an emergency room: Chest pain or pressure Convulsion or seizure Difficulty breathing Mental health or substance abuse urgency Moderate to severe burn Pain medication overdose or reaction (narcotics) Poisoning Serious head, neck, or back injury Serious limb impairment or broken bone Significant, uncontrolled bleeding Suicidal ideation Unconsciousness Any other critical or life-threatening situation What mental health challenges can we help you navigate? Our therapists and behavioral clinicians are here to support you through a variety of mental health challenges, including anxiety, stress, depression, low self-esteem, work or family-related issues, relationship concerns, identity-related struggles (e.g., LGBTQ+, racial minorities, veterans, neurodiversity, immigrants), trauma, and more. Most of our patients feel better after just three visits. When life feels overwhelming, lean on us for affirming care tailored to your needs. For immediate help during a crisis, please contact: • Call 988 for the Suicide & Crisis Lifeline (English & Spanish) • Call 1-800-273-8255 for the National Suicide Prevention Lifeline • Call 911 for emergencies. Manage Your Membership Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Customer Support Support Center / FAQs

Discover Thrive Ai's empowering features and costs. Thrive Ai offers personalized AI coaching, curated content, and live group sessions. FREE with Membership Thrive Ai Our AI-powered well-being platform empowers your workforce with the tools, resources, and guidance to manage stress, build resilience, and improve their overall well-being. Get started today! What Does Thrive Ai Cost? Our Thrive Ai program provides your team with access to holistic guidance, self-care resources, anonymous group wellness sessions & human connection as they traverse their unique healthcare journeys. Save your employees money and give them peace of mind by making our pre-insurance platform one of your employee benefits. Personal Healthcare Ai Assistant | Holistic Guidance | Human Connection | Self Care | Curated Content Library | Live Webinars & Anonymous Group Sessions | Ambient Soundscapes | Tools to Track Your Wellness Journey | Empowering Features With a seamless, AI-powered experience, Thrive Ai integrates your employees' personal mental health into daily routines, making self-care accessible, affordable, and tailored to the exceptional people they are. Join the pre-insurance revolution! Benefits of Membership Our client's employees can't believe how much money they save when they use Equality MD together with their existing insurance plans! Most of all, our members are overjoyed to experience true healthcare freedom and peace of mind with our national network of 25,000+ providers who deliver exceptional care across America to folks from all walks of life, all without insurance . Each member can enjoy up to 36 virtual healthcare visits per year + access to Ai coaches, nutritionists, and many other helpful resources. 12 urgent care visits per year 12 primary care visits per year 12 mental health sessions per year Full access to Thrive Ai All appointments are confidential & protected More FREE benefits are available after joining! *Throughout the year, you'll be notified of how many appointments you have remaining. Get started meet LUNA: YOUR PERSONAL AI HEALTH & WELLNESS COMPANION Meet Luna, our AI-driven well-being assistant, available 24/7 to answer mental health questions & provide daily guidance. track Comprehensive Assessments Your employees can track their mental well-being over time with guided self-assessments to help them proactively identify and address concerns. chat Ai Coaching Sessions Personalized digital coaching tailored to your employees' health, wellness, and nutritional journeys helps them set and achieve their unique well-being goals. explore Curated Content Library A premium selection of articles, videos, and guides designed to educate, inspire, and support your team's evolving self-care practices. engage Live Group Sessions Anonymous access to expert-led discussions on topics like stress management, work-life balance, finances, parenting, mindfulness, and resilience building. refresh Ambient Soundscapes Soothing, customizable sound environments to help your employees focus, unwind, or sleep better. write Interactive Journaling A secure space where your employees can track their mental health progress, reflect on their overall well-being, and develop mindfulness habits to help keep them on course. Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs

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EqualityMD is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments (collectively "HIPAA"). One or more of the medical groups that work with equalityMD may or may not be a "covered entity" or "business associate" under HIPAA, and equalityMD may in some cases be a "business associate" of a pharmacy or medical group. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with equalityMD or equalityMD’s business associates. To the extent equalityMD is deemed a "business associate" however, and solely in its role as a business associate, equalityMD, may be subject to certain provisions of HIPAA with respect to "protected health information," as defined under HIPAA, that you provide to equalityMD ("PHI"). 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Collection of Information We collect any information you provide when you use the Website, including, but not limited to: Personally identifying information such as your name and contact data such as your e-mail address, phone number, and billing and physical addresses Your login and password and other account (" Account") registration details Demographic data (such as your gender, date of birth and zip code) Computer, mobile device and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exist web pages, web page requests, cookie information, hardware attributes, software attributes) Third-party website, network, platform, server and/or application information (e.g., Facebook, Twitter, Instagram) Usage activity concerning your interactions with the Service and/or third-party websites, networks or applications accessed through the Service (e.g., viewing habits, viewing preferences, viewing history, number of clicks on a page or feature, amount of time spent on a page or feature, identify of third-party websites, networks, etc.) Billing, payment and shipping information Electronic signature Photographic or video images submitted for identification or non-diagnosis or treatment purposes, including photographs of your driver’s license or passport Information about third parties that you refer to us (e.g., name, email, and/or other contact information, relationship) Statements or content (e.g., comments, videos, photographs, images) and information about such statements or content, which you submit or publish on or through the Service or which are accessed via your public or linked social media pages (e.g., Facebook, Twitter, Instagram) Any other information you provide when you contact or communicate with us If you use your mobile device to visit, access or use the Website, then additional categories of information that we collect may include Your name associated with your mobile device Your telephone number associated with your mobile device Your geolocation Your mobile device ID information With your express consent, your contacts and/or contact information (e.g., names, telephone numbers, physical addresses, email addresses, photos) stored on your mobile device With your express consent, information about third-party software applications on your mobile device (including, without limitation, general software apps, downloadable software apps, social media apps) We also collect certain medical information on behalf of the medical groups that work with equalityMD, which may include, but is not limited to: Health and medical data you submit for diagnosis or treatment purposes, including information in any questionnaires or surveys you complete for these purposes Previous doctors or other healthcare providers you visited Date of visit Images or videos you share for diagnosis or treatment purposes Communications with Providers EqualityMD does not collect or create biometric information about you. To use the Website, however, we may be required to verify your identity. If you are asked to submit proof of identity (such as a driver’s license or passport) we may share that and the selfie you shared with us with our identity verification partner, who may create biometric information about your face in order to verify that your selfie matches your proof of identity. Biometric information is not shared with equalityMD and is deleted by our identity verification partner after completing the identity verification. EqualityMD may receive information extracted from your photos, such as information from your driver’s license and the confidence that there is a “match” between your two photos. We use this information to help verify your identity. Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. 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Explore our Plans & Pricing tailored for your Health & Wellness. Discover affordable options to elevate your wellness journey today! It all starts here... Individual $ 79 79$ Every month Enjoy 36 FREE healthcare visits per year: 12 mental healthcare 12 primary care 12 urgent care Access to Thrive Ai PLUS, all Members automatically gain access to an incredible FREE program! Buy Now Plus 1 $ 128 128$ Every month Share EqualityMD's benefits with your partner or spouse so you both can save money and enjoy inclusive, personalized care. PLUS, you'll both automatically gain access to an incredible FREE program! Buy Now Add for just $49 per month! Best Value More Mental Health $ 158 158$ Every month Enjoy 48 mental health sessions per year... that's 4 per month! You still get 12 primary & 12 urgent care visits per year + Thrive Ai! PLUS you'll gain access to an incredible FREE program! Buy Now Add for just $79 per month! Family Plan $ 218 218$ Every month Share EqualityMD with your partner/spouse & your ENTIRE FAMILY! 2 adults & 1-5 dependents are included with the Family Plan. PLUS, all Members automatically gain access to an incredible FREE program! Buy Now Add for just $139/month! Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement