Pre-insurance is how we describe everyday access to virtual primary, urgent, and mental health care outside the insurance-claims process. The goal is to prevent small issues from becoming worse and triggering a claim. Insurance remains available as a backup for other needs. By taking advantage of our pre-insurance solution, employers' total plan spend is reduced by up to 30% and employees' out-of-pocket health costs are lowered by up to 70%. Learn more.

EqualityMD is designed so you pay a clear membership fee for included virtual visits without triggering insurance claims, deductibles, or copays. Our pre-insurance solution keeps everyday care simpler and removes a lot of the extra cost with traditional insurance-based telehealth.

EmployersEmployers and organizations can offer EqualityMD as an employee benefit for their team (company-paid, voluntary, or mixed). Contact us to request a proposal.IndividualsEqualityMD offers membership options for:IndividualsCouplesFamiliesCurrent plan prices can be found here.

Insurance-tied telehealth often means copays, deductibles, or plan rules before you receive care.With EqualityMD, members benefit from $0 virtual visits included with their plan — with provider choice and continuity. You can use EqualityMD for everyday virtual care and still keep your insurance as a backup.

No, we do not take insurance. EqualityMD is a claim prevention and pre-insurance virtual care solution designed to make healthcare accessible and affordable by eliminating the need for insurance.

Mental health sessions can last up to 50 minutesPrimary care visits can last anywhere from 10 to 20 minutes, depending on the situationUrgent care visits can last anywhere from 5 to 15 minutes, depending on the situation

EqualityMD virtual visits are not intended for use in medical emergencies. If you are having an emergency, please call 911 or other local emergency services.EqualityMD Primary Care is commonly used to address the following issues:Abdominal painAllergiesAnxiety (mild cases)ArthritisAsthma (stable/non-emergency)Back painBee stingBirth control pillsBladder infectionsBronchitisCellulitis (skin infection)ColdConjunctivitisCoughCystitisDiarrheaDiabetesDry scalpDry skin (eczema)Erectile dysfunction (mild cases)Eye irritationFeverGenital lesionsGoutHay feverHeadacheHeartburn (Gastroesophageal Reflux Disease, "GERD")Lab interpretationLiceMenstrual symptomsNasal congestionNauseaNosebleedPainful urinationPharyngitisPink eyeRashRespiratory infectionSinusitisSkin infectionSTD screeningThyroid disease (hypothyroidism)Travel medicineUpper respiratory infectionUrinary tract infectionAlways call 911 or your local emergency service immediately if you think you're having an emergency. If you experience any of the following medical issues, go immediately to the nearest hospital.Chest pain or pressureConvulsion or seizureDifficulty breathingMental health or substance abuse urgencyModerate to severe burnPain medication overdose or reaction (narcotics) PoisoningSerious head, neck, or back injurySerious limb impairment or a broken boneSignificant, uncontrolled bleedingSuicidal thoughtsUnconsciousnessAny other critical or life-threatening injury

Our therapists support you through anxiety, stress, depression, relationship and family stress, work stress, trauma, and much more with patient-centric care. Learn more.Emergency ResourcesEmergency: 911Suicide and Crisis Lifeline: Call or text 988Self-Harm Line: 1-800-DONT-CUT (1-800-366-8288)Crisis Text Line: Text "DESERVE" to 741-741Lifeline Crisis Chat (online live messaging): https://988lifeline.org/chatEssential Local and Community Services: 211 or https://www.211.orgNational Domestic Violence Line: 1-800-799-7233National Council on Alcoholism and Drug Dependency: 1-800-622-2255National Crisis Line - Anorexia and Bulimia: 1-800-233-4357Veterans Crisis Line: https://www.veteranscrisisline.netAmerican Association of Poison Control Centers: 1-800-222-1222AIDS Crisis Line: 1-800-221-7044