When you set up an account with equalityMD, you are creating a direct customer relationship with equalityMD that enables you to access and/or utilize the various functions of the Website. As part of that relationship, you provide information to equalityMD, including but not limited to, your name, email address, shipping address, phone number and certain transactional information, that we do not consider to be "protected health information" or "medical information".
However, in using certain components of the Website, you may also provide certain health or medical information that may be protected under applicable laws. equalityMD is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments (collectively "HIPAA"). One or more of the medical groups that work with equalityMD may or may not be a "covered entity" or "business associate" under HIPAA, and equalityMD may in some cases be a "business associate" of a pharmacy or medical group. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with equalityMD or equalityMD’s business associates. To the extent equalityMD is deemed a "business associate" however, and solely in its role as a business associate, equalityMD, may be subject to certain provisions of HIPAA with respect to "protected health information," as defined under HIPAA, that you provide to equalityMD ("PHI"). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, "Protected Information"), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.
The medical groups that work with equalityMD have adopted their own privacy practices and privacy policies. We recommend that you view the privacy policy posted on each medical group website that you use to confirm that the site’s policies are acceptable to you.
By accessing or using any part of the Website, you are agreeing that even if HIPAA does apply to equalityMD and the medical groups that work with equalityMD, any information that you submit to equalityMD that is not intended and used solely for the provision of diagnosis and treatment by the medical groups is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For purposes of clarity, information you provide to equalityMD in order to register and set up an account on the Website, including name, username, email address, shipping address, and phone number, are not considered Protected Information.
We collect any information you provide when you use the Website, including, but not limited to:
We also collect certain medical information on behalf of the medical groups that work with equalityMD, which may include, but is not limited to:
equalityMD does not collect or create biometric information about you. To use the Website, however, we may be required to verify your identity. If you are asked to submit proof of identity (such as a driver’s license or passport) we may share that and the selfie you shared with us with our identity verification partner, who may create biometric information about your face in order to verify that your selfie matches your proof of identity. Biometric information is not shared with equalityMD and is deleted by our identity verification partner after completing the identity verification. equalityMD may receive information extracted from your photos, such as information from your driver’s license and the confidence that there is a “match” between your two photos. We use this information to help verify your identity.