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- Frequently Asked Questions | EqualityMD
Frequently Asked Questions Common Questions About EqualityMD Membership Questions Privacy Technical Questions Emergency Resources What is pre-insurance? EqualityMD's national pre-insurance virtual care/Rx benefit platform is a claim prevention tool that resolves healthcare upstream, so expensive downstream insurance is rarely needed. Pre-insurance addresses everyday health needs before they trigger insurance—no claims, deductibles, or copays—reducing overall plan spend by 20-30% while enhancing employee wellness and satisfaction. Because EqualityMD operates outside of America’s broken insurance-based health ecosystem, it enjoys the enviable freedom to craft bespoke per-employee-per-month (PEPM) contracts that fit any budget for any size business or organization nationwide. Pre-insurance does not replace insurance. It’s a cost-saving complement to any existing employer-sponsored insurance (ESI) plan. For any in-person care needs, employees and individuals can always rely on their existing insurance plan. Insurance is backup protection solving catastrophic risks. Pre-insurance is front-line care solving everyday health needs. Together, they form a complete care system. How does pre-insurance work? Pre-insurance eliminates all the greedy middlemen that are responsible for making healthcare so expensive. America's broken insurance-based health system relies on the following entities to function... the problem is that these entities artificially raise health costs to earn higher profits at the expense of employers and patients nationwide. 1) Health insurance companies They underwrite risk and set premiums. • They add $3,000–$4,500/employee/year in profit margin (5–7%) + overhead (10–12%) on top of medical claims. • They drive 6.5–11% annual premium hikes (Mercer 2025) through actuarial loading, marketing, and shareholder returns, inflating total employer-sponsored insurance (ESI) spend by 25–30% beyond pure care costs. 2) Third-Party Administrators They process claims and manage plan operations. • They charge $15–$25/claim + 17% of premiums. • This adds $2,000–$3,000/year/employee in admin fees (Mercer 2025). 3) Pharmacy Benefit Managers They negotiate drug prices but take rebates/spread pricing. • This adds $1,200–$1,800/year/employee in hidden costs (KFF 2024). 4) Insurance Brokers and Consultants They advise employers on plans, earning 3–6% commissions. • This adds $200–$400/employee in hidden costs (SHRM 2025). 5) Utilization Review Firms They pre-approve treatments, and often delay care. • This adds $100–$300/claim in overhead (Peterson-KFF 2025). 6) Medical Billing Companies They code and submit claims • They upcode and add errors, which costs $50–$150/claim in disputes (AMA 2025). 7) Re-Insurance Carriers They cover high-cost claims. • This adds 5–10% per claim, which are baked into premiums via higher costs (Aon 2025). 8) Legal and Compliance Vendors They handle ACA/ERISA filings. • This adds $300–$600/employee/year in hidden costs (Mercer 2025). 9) Data Analytics Firms They provide risk scoring. •They charge $100–$200/employee for reports (McKinsey 2025). With no third parties artificially inflating healthcare costs: 1) Our doctors make more money, 2) Our partners pay less, and 3) Our patients receive high quality care on their terms. Normally, doctors and digital healthcare companies are forced to work in a "managed care" model (meaning insurance companies are involved). Managed care models take control out of the hands of doctors and puts it in the hands of third party middlemen that don't actually treat patients. These third parties add overhead and unnecessary expenses to patients' bills and pay doctors less. By removing middlemen from the process, we're able to pass the savings along to our partners! Without greedy middlemen clogging up the healthcare system, our partners/patients pay less and our doctors are paid more! Also, our doctors are able to have organic relationships with patients because they don't have to worry about restrictions placed on them by third parties EqualityMD's pre-insurance virtual care solution delivers healthcare the way it should be: Patient-focussed, transparent, affordable, and accessible. How much does it cost to join EqualityMD? The cost of joining EqualityMD depends on your organization’s size and whether you choose to cover memberships for your team or offer our platform as an optional benefit. Companies that pay for memberships save the most on healthcare costs and see higher utilization for preventative care. Memberships include 36 virtual visits annually (12 each for primary care, mental health, and urgent care), AI coaches, wellness resources, and a FREE pharmacy savings benefit. With no premiums, deductibles, or hidden fees, our platform is affordable and commitment-free. Cancel anytime. Contact hello@equalitymd.com for more details. Why should you join EqualityMD if you already have telemedicine through insurance? Yes! EqualityMD offers a unique, hassle-free alternative to traditional telemedicine tied to insurance. While insurance-based telehealth often comes with copays and fees, our pre-insurance virtual care platform provides unrestricted access to care with no out-of-pocket costs. Take control of your health journey with patient-focused care available across all 50 states. Does EqualityMD accept insurance for its services? No, we don’t accept insurance. EqualityMD is designed to make healthcare accessible and affordable for everyone by eliminating the need for insurance. Enjoy high-quality care without the complexities of traditional insurance systems. Do EqualityMD's providers deliver inclusive care? Yes! Our network of 25,000+ providers have received evidence-based, cultural competency training materials to ensure they know how to create safe digital spaces for patients from all walks of life across all 50 states. At EqualityMD, your workforce can enjoy peace of mind knowing that whomever they pick to be their providers are ready to embrace their unique intersectional identities, meet them where they are, and deliver the inclusive care they deserve. How long are virtual visits? A mental health session is 50 minutes. Other telehealth companies cut corners by offering 20, 30, or 40-minute sessions. Not EqualityMD! We want to help your team achieve their health and wellness goals, so we make sure they get a FULL 50-minute therapy session EVERY TIME they book an appointment. A standard primary care visit can last anywhere from 10-20 minutes (depending on the patient's situation). A standard urgent care visit can last anywhere from 5-15 minutes (depending on the patient's situation). What are common reasons to use Primary Care virtual visits? EqualityMD virtual visits are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or go to the emergency room of a nearby hospital or medical clinic. EqualityMD Primary Care is commonly used to address the following issues: Abdominal pain Allergies Anxiety (mild cases) Arthritis Asthma (stable/non-emergency) Athlete’s foot Back pain Bee sting Birth control pills Bladder infections Bronchitis Cellulitis (skin infection) Cold Conjunctivitis Cough Cystitis Diarrhea Diabetes Dry scalp Dry skin (eczema) Erectile dysfunction (mild cases) Eye irritation Fever Genital lesions Gout Hay fever Headache Heartburn (Gastroesophageal Reflux Disease, "GERD") Influenza Lab interpretation Lice Menstrual symptoms Nasal congestion Nausea Nosebleed Painful urination Pharyngitis Pink eye Poison oak/ivy Preventative health lab test Rash Respiratory infection Rolled ankle Scabies Sinusitis Skin infection Sports injuries STD screening lab tests Thyroid disease (hypothyroidism) Travel medicine Upper respiratory infection Urinary tract infection Vaginal itching Yeast infections Always call 911 or your local emergency service immediately if you think you have an emergency. For example, if you experience any of the following medical issues, go immediately to an emergency room: Chest pain or pressure Convulsion or seizure Difficulty breathing Mental health or substance abuse urgency Moderate to severe burn Pain medication overdose or reaction (narcotics) Poisoning Serious head, neck, or back injury Serious limb impairment or broken bone Significant, uncontrolled bleeding Suicidal ideation Unconsciousness Any other critical or life-threatening situation What mental health challenges can we help you navigate? Our therapists and behavioral clinicians are here to support you through a variety of mental health challenges, including anxiety, stress, depression, low self-esteem, work or family-related issues, relationship concerns, identity-related struggles (e.g., LGBTQ+, racial minorities, veterans, neurodiversity, immigrants), trauma, and more. Most of our patients feel better after just three visits. When life feels overwhelming, lean on us for affirming care tailored to your needs. For immediate help during a crisis, please contact: • Call 988 for the Suicide & Crisis Lifeline (English & Spanish) • Call 1-800-273-8255 for the National Suicide Prevention Lifeline • Call 911 for emergencies. Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs
- Home | EqualityMD
Our pre-insurance health solution complements existing employer-sponsored insurance (ESI) plans, saving our clients money and powering smarter work Reduce your health spend. Enhance employee benefits. Built by Doctors. Trusted by Patients. EqualityMD's pre-insurance virtual care platform prevents claims by resolving 80% of employees' health needs before insurance activates, no claims, deductibles, or copays. It reduces employers' total plan spend by approximately 20%, employees' out-of-pocket health costs by up to 70%, and improves wellness. Combining our claim prevention platform with your company's existing health plan results in 70%+ employee utilization, higher satisfaction, productivity gains, and 3:1+ ROI. Integration is administrative (not technical) and deployable within 2-4 weeks, anytime, not limited to open enrollment. Learn about our 25,000+ provider network Why you can't wait The Future of Healthcare is Pre-Insurance How much money can your employees save with Equality MD ? Mental Health $150 - $500 per visit Before meeting ESI plan deductibles $20 - $100 per visit After meeting ESI plan deductibles Primary Care $170 - $600 per visit Before meeting ESI plan deductibles $25 - $75 per visit After meeting ESI plan deductibles Urgent Care $180 - $800 per visit Before meeting ESI plan deductibles $35 - $150 per visit After meeting ESI plan deductibles Equality MD $0 per visit Mental Health Primary Care Urgent Care Our members never pay anything per visit Explore Insurance Costs Key Benefits Integrative Go "upstream" to avoid costly insurance claim expenses, control employee spend, and plan erosion Real Utilization Experience 70%+ average member utilization, besting industry norms and creating a healthy ROI Care Redirection Virtual urgent and primary care visits instead of costly urgent care or ER visits that require using costly ESI Easy Implementation Enterprise‑scale deployment in 2–4 weeks, so you and your employees can start saving instantly Get Started Small Businesses Nonprofits & Organizations Corporations AFFORDABLE CARE ON YOUR TERMS Request a Proposal Contact us Our pre-insurance solution supports organizations of every size, from small and medium sized businesses to large corporations, nonprofits, and government agencies. Our clients prefer to offer our pre-insurance platform as an employer-paid benefit because this saves them the most money, encourages the highest utilization, and creates the greatest overall ROI. When employees use our pre-insurance platform BEFORE using their expensive ESI plans: - Employers save approximately 20% in ESI claim and administrative costs - Employees save up to 70% in out-of-pocket health costs Our complete independence from America's broken insurance-based health system gives us the enviable freedom to craft bespoke subscription agreements that satisfy any entity's needs and budget.
- Member Agreement | EqualityMD
Explore EqualityMD, Inc.: Member Agreement for essential guidelines and terms. Join EqualityMD, Inc.: Member Agreement to understand your rights. EqualityMD, Inc. Member Agreement Protected Health Information When you set up an account with equalityMD, you are creating a direct customer relationship with equalityMD that enables you to access and/or utilize the various functions of the Website. As part of that relationship, you provide information to equalityMD, including but not limited to, your name, email address, shipping address, phone number and certain transactional information, that we do not consider to be "protected health information" or "medical information". However, in using certain components of the Website, you may also provide certain health or medical information that may be protected under applicable laws. EqualityMD is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments (collectively "HIPAA"). One or more of the medical groups that work with equalityMD may or may not be a "covered entity" or "business associate" under HIPAA, and equalityMD may in some cases be a "business associate" of a pharmacy or medical group. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with equalityMD or equalityMD’s business associates. To the extent equalityMD is deemed a "business associate" however, and solely in its role as a business associate, equalityMD, may be subject to certain provisions of HIPAA with respect to "protected health information," as defined under HIPAA, that you provide to equalityMD ("PHI"). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, "Protected Information"), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws. The medical groups that work with equalityMD have adopted their own privacy practices and privacy policies. We recommend that you view the privacy policy posted on each medical group website that you use to confirm that the site’s policies are acceptable to you. By accessing or using any part of the Website, you are agreeing that even if HIPAA does apply to equalityMD and the medical groups that work with equalityMD, any information that you submit to equalityMD that is not intended and used solely for the provision of diagnosis and treatment by the medical groups is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For purposes of clarity, information you provide to equalityMD in order to register and set up an account on the Website, including name, username, email address, shipping address, and phone number, are not considered Protected Information. Collection of Information We collect any information you provide when you use the Website, including, but not limited to: Personally identifying information such as your name and contact data such as your e-mail address, phone number, and billing and physical addresses Your login and password and other account (" Account") registration details Demographic data (such as your gender, date of birth and zip code) Computer, mobile device and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exist web pages, web page requests, cookie information, hardware attributes, software attributes) Third-party website, network, platform, server and/or application information (e.g., Facebook, Twitter, Instagram) Usage activity concerning your interactions with the Service and/or third-party websites, networks or applications accessed through the Service (e.g., viewing habits, viewing preferences, viewing history, number of clicks on a page or feature, amount of time spent on a page or feature, identify of third-party websites, networks, etc.) Billing, payment and shipping information Electronic signature Photographic or video images submitted for identification or non-diagnosis or treatment purposes, including photographs of your driver’s license or passport Information about third parties that you refer to us (e.g., name, email, and/or other contact information, relationship) Statements or content (e.g., comments, videos, photographs, images) and information about such statements or content, which you submit or publish on or through the Service or which are accessed via your public or linked social media pages (e.g., Facebook, Twitter, Instagram) Any other information you provide when you contact or communicate with us If you use your mobile device to visit, access or use the Website, then additional categories of information that we collect may include Your name associated with your mobile device Your telephone number associated with your mobile device Your geolocation Your mobile device ID information With your express consent, your contacts and/or contact information (e.g., names, telephone numbers, physical addresses, email addresses, photos) stored on your mobile device With your express consent, information about third-party software applications on your mobile device (including, without limitation, general software apps, downloadable software apps, social media apps) We also collect certain medical information on behalf of the medical groups that work with equalityMD, which may include, but is not limited to: Health and medical data you submit for diagnosis or treatment purposes, including information in any questionnaires or surveys you complete for these purposes Previous doctors or other healthcare providers you visited Date of visit Images or videos you share for diagnosis or treatment purposes Communications with Providers EqualityMD does not collect or create biometric information about you. To use the Website, however, we may be required to verify your identity. If you are asked to submit proof of identity (such as a driver’s license or passport) we may share that and the selfie you shared with us with our identity verification partner, who may create biometric information about your face in order to verify that your selfie matches your proof of identity. Biometric information is not shared with equalityMD and is deleted by our identity verification partner after completing the identity verification. EqualityMD may receive information extracted from your photos, such as information from your driver’s license and the confidence that there is a “match” between your two photos. We use this information to help verify your identity. Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement
- Corporations | EqualityMD
Employers can embed EqualityMD into their existing HR/benefits plans giving everyone they employ access to our inclusive, cost-saving platform. Corporate Solutions Reduce your company's healthcare spend while enhancing your employees' health benefits, all without the insurance headache. EqualityMD removes barriers, drives engagement, and creates return on value for HR leaders, benefits managers, and CFOs nationwide. Our pre-insurance solution delivers the peace of mind associated with lower claims costs and higher member satisfaction without added complexity. Start Now COMPREHENSIVE healthcare without insurance Employer-Sponsored Insurance (ESI) Plans Are No Longer Viable Stand-Alone Solutions 50% of employees aren't satisfied with their employers' ESI plans and are looking for new jobs with more affordable and flexible options 60% of employees delay or avoid treatment because their ESI plans are too confusing to navigate and too expensive to use 73% of employees would stay at their current job if their employer offered supplemental virtual care benefits that didn't rely on traditional ESI plans 59% of employers are actively seeking ESI alternatives to cut health costs, reduce their employees' ESI utilization, and retain their valuable workforces Our pre-insurance platform complements existing ESI health plans. When employees use our pre-insurance platform BEFORE using their ESI plans: Employers save 20-30% in ESI claim + administrative costs Employees save 40-70% in out-of-pocket health costs EqualityMD prevents health issues from escalating to insurance claims by resolving 70-80% of employees' diverse health needs. Start saving today! Employers' Perspective Rising health costs force many employers to increase their employees' premiums, deductibles, and co-pays. Doing this creates unhealthy workforces, decreases morale and productivity, and increases employee churn. EqualityMD prevents this by increasing access to care while reducing health costs for both employers and employees. With our pre-insurance solution, your employees enjoy personalized care for urgent & non-urgent illnesses, mental health needs, addiction treatment, nutrition counseling, wellness services, medication management, and more. Start saving today! Employees' Perspective By making our pre-insurance solution an employee benefit, you're empowering your team to access healthcare professionals anytime, from anywhere in America, completely free of charge. Our pre-insurance platform eliminates: Unreachable deductibles Soaring co-pays Limited in-network options Unreasonable out-of-network penalties Dreaded insurance claims (21% of all claims are rejected) Lost wages Other indirect costs employees incur when they engage America's broken insurance-based healthcare system Whether addressing a late-night concern or a weekend illness, our doctors can diagnose symptoms and assist with treatments, all from the comfort of your employees' homes. Start saving today! Pre-Insurance is Your ESI Alternative EqualityMD is an invaluable cost-saving ESI companion for your company and your entire workforce. Our pre-insurance platform is also a powerful, tech-enabled, future of work solution that will attract and retain savvy talent seeking affordable, accessible, and flexible health benefits. Start saving today! How much money can your employees save with Equality MD ? Mental Health $150 - $500 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $20 - $250 per visit After meeting ESI deductible Hidden Insurance Costs Primary Care $170 - $600 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $25 - $75 per visit After meeting ESI deductible Hidden Insurance Costs Urgent Care $180 - $600 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $35 - $150 per visit After meeting ESI deductible Hidden Insurance Costs Equality MD $0 per visit Mental Health Primary Care Urgent Care Our members never pay anything for virtual healthcare visits Start Saving Today! meaningful mental health support Mental Health As members, your employees can enjoy up to 12 FREE mental health sessions per year. Life happens... we're here for your employees whenever they need help Your employees can: Access 24/7 mental health support Have rapid appointments for urgent needs Schedule appointments with providers they hand-pick based on their personal needs See the same provider for continuity of care, or change providers anytime Stay on track with regular follow-ups We give you team the tools to define their own personal health and wellness journeys Learn more exceptional primary care Primary Care As members, your employees can enjoy up to 12 FREE virtual primary care visits per year. Your employees can: Schedule appointments with providers they hand-pick based on their personal needs See the same provider each time to enjoy continuity of care, or change providers anytime Stay on track with regular follow-ups & check-ins Primary care doctors are available Monday - Friday from 9AM - 5PM EST Some providers are available for same-day visits We give your staff the tools to define their own personalized health and wellness journeys Learn more Emergencies are inconvenient... Getting help shouldn't be Urgent Care As members, your employees can enjoy up to 12 FREE virtual urgent care visits per year. Your employees can: Access care 24/7/365 Have rapid, same-day appointments 94% of visits occur in less than 20 minutes Schedule appointments at their convenience or see a provider immediately This is a great resource for folks at home, work, school, or traveling anywhere in the USA In-person care referrals are provided as needed Learn more Discounted Group Rates Reduced monthly membership dues for groups are based on the number of employees your company enrolls. Even without our group discounts, our membership dues are notably less than in-person care for both insured and uninsured patients. Uninsured, Part-Time & Seasonal Staff The number of uninsured workers is rising. Employer-Sponsored Insurance (ESI) plans rarely cover part-time, fractional, or seasonal workers. EqualityMD is a powerful future of work tool entities can use to attract & retain talent for full-time & part-time positions. Employer Paid or Voluntary Benefit Employers can offer our pre-insurance solution as a cost-saving addition to their existing benefit packages, or as a voluntary benefit. Our affordable individual, couples, family, and mental health plans can suit every organization's needs & budget. cost-saving healthcare through pre-insurance How it Works Corporations partner with EqualityMD to provide our valuable pre-insurance virtual healthcare services to their employees. Paying monthly or annual subscriptions for their employees to access our pre-insurance platform is cheaper than having their employees constantly rely on their expensive ESI plans. Our pre-insurance solution seamlessly integrates into any HR workflow & is an attractive healthcare companion for any ESI plan. Our independence from America's broken insurance-based health system enables us to craft bespoke agreements that fit any corporation's needs and budget. Each partner engagement program is spearheaded by a dedicated account manager. We'll continue to add new benefits to existing plans without raising membership dues to encourage high utilization that results in healthier outcomes and a fantastic return on your investment. Add a Title Start saving today! AFFORDABLE CARE ON YOUR TERMS Request a Proposal EqualityMD's pre-insurance virtual care subscription plans are affordable and can serve every type of corporation of any size across all 50 states. Our clients prefer to offer our pre-insurance platform to their employees as an employer-paid benefit because this saves them the most money, encourages the highest utilization, and creates the greatest overall ROI. When employees use our pre-insurance platform BEFORE using their expensive ESI plans: Employers save 20-30% in ESI claim + administrative costs Employees save 40-70% in out-of-pocket health costs Our complete independence from America's broken insurance-based health system gives us the enviable freedom to craft bespoke subscription agreements that satisfy any company's needs and budget. Add a Title Request a Quote EqualityMD is changing the health benefits experience by making it easier, faster, and cheaper for employers to give their employees access to high-quality, inclusive care on their terms. Start Saving Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Small Businesses Nonprofits Corporations Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs
- Plans & Pricing | EqualityMD
Explore our Plans & Pricing tailored for your Health & Wellness. Discover affordable options to elevate your wellness journey today! It all starts here... Individual $ 79 79$ Every month Enjoy 36 FREE healthcare visits per year: 12 mental healthcare 12 primary care 12 urgent care Access to Thrive Ai PLUS, all Members automatically gain access to an incredible FREE program! Buy Now Plus 1 $ 128 128$ Every month Share EqualityMD's benefits with your partner or spouse so you both can save money and enjoy inclusive, personalized care. PLUS, you'll both automatically gain access to an incredible FREE program! Buy Now Add for just $49 per month! Best Value More Mental Health $ 158 158$ Every month Enjoy 48 mental health sessions per year... that's 4 per month! You still get 12 primary & 12 urgent care visits per year + Thrive Ai! PLUS you'll gain access to an incredible FREE program! Buy Now Add for just $79 per month! Family Plan $ 218 218$ Every month Share EqualityMD with your partner/spouse & your ENTIRE FAMILY! 2 adults & 1-5 dependents are included with the Family Plan. PLUS, all Members automatically gain access to an incredible FREE program! Buy Now Add for just $139/month! Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement
- Non-profits & Organizations | EqualityMD
Revolutionize healthcare for your nonprofit with EqualityMD’s affordable telehealth platform! Provide uninsured or under-insured members with compassionate, 24/7 care, bypassing expensive urgent care or ER visits for primary care, mental health, and ongoing medical support. Non-Profits & Organizations Our pre-insurance virtual care platform delivers affordable, patient-centric healthcare every time, for everyone. Our subscription-based solution prevents your team members from relying on costly insurance-based care or using urgent care clinics and emergency departments for their primary care, urgent care, mental healthcare, and chronic care needs. Start Now re-defining healthcare through pre-insurance Access Quality Care without the Insurance Headache Our pre-insurance platform can be customized to fit the needs of any entity throughout all 50 states, including: Nonprofits Organizations Professional associations (e.g. - chambers of commerce) Universities Governmental agencies Our platform is a tech-enabled, future of work solution that will attract and retain savvy talent seeking affordable and flexible health benefits. Our pre-insurance platform is also the ideal solution for entities that aren't able to provide health insurance for their teams. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. Contact us We Prioritize People Over Profits Because we're fully independent from America's broken health system that's run by insurance companies, pharmaceutical corporations, hospitals & other third parties, our providers only answer to YOU. Our national network of 25,000+ providers lead with empathy, prioritize your needs above corporate profits, and deliver the personalized care your team deserves. Learn more Charitable & Community Organizations HOW WE CAN HELP EqualityMD's pre-insurance solution is a critical lifeline for historically underserved individuals and families throughout the United States. We partner with organizations that serve marginalized communities and empower each patient to become the superhero of their own healthcare story. Contact us to discuss your organization's needs and we'll find a way EqualityMD can help. Join the pre-insurance revolution! Program Examples Health Clinics : We help clinics improve their engagement with existing patients, increase their medical capabilities, and expand their operations. Optimizing these tangible metrics can help clinics in their fundraising efforts. Clinics can use grants to pay for patients' memberships directly or they can offer EqualityMD as a valuable resource available at reduced monthly rates. Community Centers : We partner with local community centers by serving as an affordable, insurance-free telehealth solution for historically underserved patient populations nationwide. A Solution for Any Budget : We have the unique ability to craft pre-insurance solutions that enable us to meet our community partners where they are. Contact us to learn more! We can't wait to help you! Discounted Group Rates Reduced monthly membership dues for groups are based on the number of members your organization enrolls. Even without our group discounts, our membership dues are notably less than in-person care for both insured and uninsured patients. Uninsured, Part-Time & Seasonal Staff The number of uninsured workers is rising. Employer-Sponsored Insurance (ESI) plans rarely cover part-time, fractional, or seasonal workers. EqualityMD is a powerful future of work tool entities can use to attract & retain talent for full-time & part-time positions. Employer Paid or Voluntary Benefit Organizations can offer our pre-insurance solution as a cost-saving addition to their existing benefit packages, or as a voluntary benefit. Our affordable individual, couples, family, and mental health plans can suit every organization's needs & budget. accessible, Cost-saving healthcare through pre-insurance How it Works Our independence from America's broken insurance-based health system enables us to craft bespoke agreements that fit any organization's needs and budget. Each partner engagement program is spearheaded by a dedicated account manager. We'll continue to add new benefits to existing plans without raising membership dues to encourage high utilization that results in healthier outcomes and a fantastic return on your investment. Our pre-insurance benefit platform is a cost-saving complement to any employer-sponsored insurance (ESI) or Affordable Care Act (ACA) plan. lgbtq Get started today! How much money can your employees save with Equality MD ? Mental Health $150 - $500 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $20 - $250 per visit After meeting ESI deductible Hidden Insurance Costs Primary Care $170 - $600 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $25 - $75 per visit After meeting ESI deductible Hidden Insurance Costs Urgent Care $180 - $600 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $35 - $150 per visit After meeting ESI deductible Hidden Insurance Costs Equality MD $0 per visit Mental Health Primary Care Urgent Care Our members never pay anything for virtual healthcare visits Start Saving Today! meaningful mental health support Mental Health As members, your employees can enjoy up to 12 FREE mental health sessions per year. Life happens... we're here for your employees whenever they need help Your employees can: Access 24/7 mental health support Have rapid appointments for urgent needs Schedule appointments with providers they hand-pick based on their personal needs See the same provider for continuity of care, or change providers anytime Stay on track with regular follow-ups We give you team the tools to define their own personal health and wellness journeys Learn more exceptional primary care Primary Care As members, your employees enjoy up to 12 FREE virtual primary care visits per year. Your employees can: Schedule appointments with providers they hand-pick based on their personal needs See the same provider each time to enjoy continuity of care, or change providers anytime Stay on track with regular follow-ups & check-ins Primary care doctors are available Monday - Friday from 9AM - 5PM EST Some providers are available for same-day visits We give your staff the tools to define their own personalized health and wellness journeys Learn more Emergencies are inconvenient... Getting help shouldn't be Urgent Care As members, your employees can enjoy up to 12 FREE virtual urgent care visits per year. Your employees can: Access care 24/7/365 Have rapid, same-day appointments 94% of visits occur in less than 20 minutes Schedule appointments at their convenience or see a provider immediately This is a great resource for folks at home, work, school, or traveling anywhere in America In-person care referrals are provided as needed Learn more AFFORDABLE CARE ON YOUR TERMS Request a Proposal EqualityMD's pre-insurance virtual care plans are affordable and can serve every type of entity from regional chambers of commerce and universities to national nonprofits and governmental agencies. Our clients prefer to offer our pre-insurance platform to their employees as an employer-paid benefit because this saves them the most money, encourages the highest utilization, and creates the greatest overall ROI. When employees use our pre-insurance platform BEFORE using their expensive ESI plans: Employers save 20-30% in ESI claim + administrative costs Employees save 40-70% in out-of-pocket health costs Our complete independence from America's broken insurance-based health system gives us the enviable freedom to craft bespoke subscription agreements that satisfy any entity's needs and budget. Add a Title Request a Quote Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Small Businesses Nonprofits Corporations Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs
- Immediate Medical Assistance 24/7 | Urgent Care Services by EqualityMD
Get immediate medical assistance anytime, anywhere with EqualityMD. Access urgent care 24/7 for immediate medical assistance. Emergencies are inconvenient. Getting help shouldn't be. Urgent Care Never “wait it out.” Get the medical support you need in all 50 states, whether you're at home, at work, traveling, or anywhere within the US. 24/7/365. Anytime. Anywhere. Get started today! What We Care For Talk to an urgent care doctor in minutes, not hours. Our national network of certified doctors have an average of 17 years of experience and provide reliable care for more than 80 common, non-emergency conditions, including: Allergies Pink Eye Cold Sores Strep Throat Conjunctivitis Sinusitis Ear aches Respiratory Infections Fever & Flu URIs & UTIs Insect Bites Lyme Disease Neck & Back Pain Yeast Infections See complete list What Does Urgent Care Cost? Our members enjoy the flexibility of being able to see our urgent care doctors 12 times per year for FREE from anywhere in America without ever worrying about insurance premiums, deductibles, co-pays, out-of-pocket expenses, or unjustly denied claims. Members save an average of $180 per visit when they use Equality MD instead of using insurance, or going to the ER or an urgent care clinic. Save your employees money and give them peace of mind by making our pre-insurance platform one of your employee benefits. Start saving today! How much money can your employees save with Equality MD ? Urgent Care $180 - $800 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $35 - $150 per visit After meeting ESI deductible Hidden Insurance Costs Equality MD $0 per visit Mental Health Primary Care Urgent Care Our members never pay anything for virtual healthcare visits Start Saving Today! FAST Avialability | Nationwide Coverage | No Pay-Per-Visit | No Co-Pays | No Out-of-Pocket Expenses | No Premiums | No Deductibles | No Co-Insurance | No Surprise Medical Bills | True Healthcare Freedom | Continuity of Care | Transparent Pricing | Member Benefit Members enjoy 12 virtual urgent care visits per year for FREE Care is available 24/7/365 Rapid, same-day appointments 94% of visits occur in less than 20 minutes Schedule appointments at your convenience National provider network trained to deliver the patient-centric care you deserve In-person care referrals given when needed If your doctor orders lab work, orders will be sent to the nearest Quest, LabCorp, or other facility of your choosing All appointments are confidential & protected More FREE benefits are available after joining! *Throughout the year, you'll be notified of how many appointments you have remaining. Get started today! When to use Urgent Care You're feeling sick and want to speak with a provider from the comfort of home ASAP You're at work and can't make it to a doctor's office It's late at night and you're experiencing symptoms that keep you awake You're traveling and want to avoid the expense of going to an urgent care clinic or hospital ER You have insurance but don't want to spend lots of money on an urgent care co-pay... especially if you haven't met your deductible or go out-of-network! Get started today! Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs
- Start Inclusive Care with EqualityMD: Complete Intake Form Today
Complete the intake form to access inclusive & affirming care. Start your journey with our health & wellness membership plans today. Sign up now! First name* Last name* Multi-line address Country/Region* Address* City* Zip / Postal code* Email* Phone* Birthday* Month Month Day Year Yes, subscribe me to your newsletter. Company name Position Sexual Orientation* Lesbian Gay Bisexual Queer Questioning Straight Prefer Not to Disclose Other Everyone is unique. Please check the box (or boxes) that you feel align with who you are. Gender Identity* Male Female Transgender Male Transgender Female Non-Binary Prefer Not to Disclose Other Everyone is unique. Please check the box (or boxes) that you feel align with who you are. Race African-American or Black Asian Caucasian or White Hispanic or Latino American Indian or Alaskan Native Pacific Islander or Hawaiian START YOUR MEMBERSHIP Complete the intake form below to start enjoying inclusive & affirming care.
- About | EqualityMD
Meet EqualityMD: Your partner in affirming & accessible LGBTQ+ healthcare. Learn our story & mission. The Future of Healthcare is Pre-Insurance Elevate your Benefit Program Today Our cost-saving, pre-insurance solution for employers reduces health costs and increases access to care while avoiding the insurance headache Powering Better Work through Smarter Healthcare Virtual Care for your Company without the Insurance Headache Many insurance companies include telehealth as a way to make their costly plans seem more accessible. Unfortunately, most providers continue to charge doctor copays in addition to insurance premiums, and their telehealth technology partners charge extra fees to patients to recoup their costs. Our comprehensive pre-insurance platform functions without insurance , ensuring your employees enjoy unfettered access to care on their terms and never pay any out-of-pocket health costs. Join the pre-insurance revolution! 98% Member Satisfaction Our members enjoy an unparalleled level of trust that's rarely experienced with traditional, insurance-based healthcare systems 100% of Active Members Save Valuable Time and Money Members quickly realize our incredible value and begin utilizing our platform instead of relying on their expensive insurance plans 25,000+ Providers Nationwide Our national network of independent providers deliver personalized, patient-centric care throughout all 50 states AI-Powered Resources Help Members Thrive We integrate AI and mental health best practices into daily life, making self-care accessible, personalized, and stigma-free Pre-Insurance is Your Future of Work Solution Our pre-insurance platform is a powerful, tech-enabled future of work solution that helps employers attract and retain savvy talent seeking affordable, accessible, and flexible health benefits. Our turnkey solution integrates seamlessly with HR workflows, resulting in significant cost savings for our clients and helping them retain their valuable workforces. Pre-insurance is an inexpensive benefit for your entire workforce, including uninsured workers and those that don't qualify for traditional ESI plans Employees never have any out-of-pocket costs Employers that offer our pre-insurance platform as a employer-paid benefit enjoy maximum engagement, savings, and ROI Pre-insurance can also be a voluntary benefit We can scale from a few employees to thousands nationwide Learn more What We Stand For Values That Guide Every Decision Freedom We ensure your company has the freedom to offer compelling health and wellness benefits that don't impact your ESI plan Integrity We provide transparent pricing for your company and comprehensive care for your workforce, all without insurance Empowerment We empower your HR and benefits teams with resources to make informed health decisions for diverse workforces Community Our pre-insurance solution unites pragmatic business leaders who want to cut health costs without sacrificing quality care Your Pre-Insurance Partner in Health & Wellness Caring for your workforce is good for business. We proudly serve employers of all sizes across all industries. Together, we’ll create a comprehensive care plan that proactively prevents illness and injury, while promoting healthier choices and frequent engagement with our platform. Learn more Success Stories See How Our Members Are Experiencing a New Kind of Care Our members are delighted to share how EqualityMD has impacted their lives in ways they never thought possible. Get started today! I’ve never liked seeing the in-network doctors my employer assigned me. With EqualityMD, I pick the providers I want to see and they respect me for who I am. Martha T. I’m a small business owner and can't afford to offer insurance to my team. I’m glad EqualityMD doesn’t take insurance so I can offer healthcare to my colleagues! Scott G. I have decent insurance and use it for in-person care. For everything else I use EqualityMD to save money & get care on my terms without the insurance headache. Kim P. Empower your workforce to reclaim both agency and ownership of their unique health and wellness journeys with pre-insurance. Get Started Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs
- Mental Health | EqualityMD
Discover when to use mental health support with EqualityMD. Learn how mental health sessions can benefit you and save money. Join now! Asking for help can be scary. Our expert mental healthcare isn't. Mental Health Sometimes people need advice. Other times they need someone to listen. With coaching for specific challenges and counselors for deeper concerns, your employees have access to the support they need, whatever they're going through. Get started today! What We Care For We care for hundreds of mental health conditions. The most common reasons our members seek care from our mental health providers include: Alcohol and drug dependency Anxiety Burnout Child or elder care matters Codependency Daily stress Depression Eating disorders Physical, emotional, or sexual abuse Relationship concerns Work conflicts Societal stress during uncertain times See complete list What Does Mental Health Cost? Our members enjoy 12 mental health sessions per year for FREE from anywhere in the USA without ever worrying about health insurance premiums, deductibles, co-pays, out-of-pocket expenses, or unjustly denied claims. Members save an average of $150 per session when they use Equality MD instead of insurance. Save your employees money and give them peace of mind by making our pre-insurance platform one of your employee benefits. Get started today! FAST Avialability | Nationwide Coverage | No Pay-Per-Visit | No Co-Pays | No Out-of-Pocket Expenses | No Premiums | No Deductibles | No Co-Insurance | No Surprise Medical Bills | True Healthcare Freedom | Continuity of Care | Transparent Pricing | How much money can your employees save with Equality MD ? Mental Health $150 - $500 per visit Before meeting ESI plan's $1,900 deductible (nat'l avg. for individual) $20 - $100 per visit After meeting ESI deductible Hidden Insurance Costs Equality MD $0 per visit Mental Health Primary Care Urgent Care Our members never pay anything for virtual healthcare visits Start Saving Today! Member Benefit Members enjoy 12 full 50-minute virtual mental healthcare sessions per year for FREE. 24/7 mental health support Connect with a master’s level clinician Rapid appointments available for urgent needs Schedule appointments convenient to you Stay on track with regular follow-ups See the same provider every time for continuity of care OR change providers anytime Your mental health is personal, and we keep it that way All appointments are confidential & protected More FREE benefits are available after joining! *Throughout the year, you'll be notified of how many appointments you have remaining. Get started today! Get 4X More Mental Health Enjoy 48 Mental Health sessions per year. That's 4 per month! If an employee needs more than 12 sessions with our therapists each year, we've got you covered! You can enroll them in our "More Mental Health" package so they can enjoy 36 additional sessions per year! That's 4 sessions per month! They'll still have access to 12 primary care visits/yr + 12 urgent care visits/yr + Thrive Ai. Join the pre-insurance revolution! When to use Mental Health You want the freedom to hand-pick therapists who truly get you You don't want to wait weeks (or months) to talk to someone You want the flexibility of scheduling appointments 7 days a week, even during evenings and weekends Some of our therapists are available for same-day sessions You want to see a mental healthcare professional from the comfort and privacy of home, work, or wherever you may be You have insurance but don't want to spend lots of money on a mental health co-pay... especially if you haven't met your deductible or go out-of-network! 98% of patients seeking mental health support with Equality MD report feeling better after just 3 sessions Get started today! Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs
- EqualityMD - Informative Health & Wellness Insights & Resources
Explore our health & wellness blog for insightful tips and advice. Discover the latest trends in health & wellness to enhance your lifestyle. Check back soon Once posts are published, you’ll see them here. Manage Your Membership Return to Homepage Login to Your Patient Portal Contact hello@equalitymd.com © 2026 by EqualityMD, Inc. About EqualityMD Home Who We Are Blog Contact Us Membership Join Now Pricing Doctors & Therapists Urgent Care Primary Care Mental Health Care Thrive Ai Help & Support Help Center / FAQs Terms & Conditions Privacy Policy Member Agreement

